Welcome Back

In Preparation 

  • Deep cleaning and disinfection scheduled prior to staff returning 
  • Wall mount hand sanitizer stations installed at key points: entrance, store, bathrooms, offices, MakeArt Lab, kitchen, storage, back door area 
  • Plexiglass shield designed, fabricated, installed at front desk 
  • Each desk furnished with sanitizer  
  • All necessary products will be provided for staff and visitors including sanitizing spray, alcohol wipes, paper towels, and hand sanitizer 
  • Staff provided with disinfectant wipes to clean cell phones and keyboards 
  • Staff and visitors required to wear facemasks at all times
  • Staff access to CDC Covid-19 Prevention to ensure they are informed and proactive in monitoring their health. https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/prevention.html
  • Ongoing Parklet cleaning

Staff and Visitor Health 

  • Employees must notify their supervisor and stay home from work if they have symptoms of respiratory illness consistent with COVID-19 – such as fever, cough, chills, muscle pain, headache, sore throat, or shortness of breath 
  • As always, staff encouraged to stay home if feeling ill so as not to infect others 
  • Staff privacy will be enforced and upheld 
  • Staff must be hyper-vigilant so as not to spread illness to the team

Face Masks and Gloves 

  • Staff required to wear a face mask at all times when at work 
  • Gloves encouraged 
  • Frequent hand-washing essential
  • Store staff required to wear gloves 


  • Required to wear a facemask before entering 
  • Mask given free of charge if needed
  • If a visitor refuses to wear a face mask they will not be allowed entry 
  • Enforced by gallery ambassadors/museum security, or operations coordinator

Staff Etiquette 

  • Staff should cover their cough or sneeze with a tissue, or an elbow or shoulder if no tissue is available, followed by thorough handwashing 
  • Avoid touching eyes, nose, and mouth 
  • Shared items should always be sanitized before and after each use https://www.sfdph.org/dph/alerts/coronavirus.asp 



Cleaning and Sanitation Procedures 

  • All surfaces that are frequently touched thoroughly sanitized each morning and throughout the day including Store counter/reception and computer keyboards, door handles, handrails, and elevator buttons 
  • Drinking fountains closed 
  • Sanitization stations positioned throughout the museum 
  • CDC Cleaning Guidelines


Janitorial cleaning schedules include: 

  • Deep clean when necessary
  • All products used and procedures implemented must be in accordance with CDC’s 

recommended guidelines for regular Covid-19 sanitizing

  • Parklet cleaning twice weekly

  • Cleaning checklists implemented to include routine cleaning of toilet handles, sinks and counters, faucets, door handles, changing table, paper towel, and soap dispensers
  • Staff access to a locked bathroom and must disinfect after each use

Staff Offices, Entrances and Break Areas 

  • Office and Lab configured per social distancing guidelines 
  • Social distancing signage at break areas, kitchen, alarm keypad, tool, and storage areas 


Storage Area 

  • Gloves to be worn by preparator team and registrars when handling art, tools, and equipment 



  • Filters to be changed as recommended 


Interactive Visitor Touch-Screens | Technical Equipment 

  • In-gallery interactive touch-screens eliminated from future exhibitions 


  • Open with required social distancing signage
  • Weekly cleaning schedule and maintenance   


Museum Entrance and Store Reconfiguration 

  • MCD designed, fabricates, and installs plexi-glass barrier at Store counter/reception
  • Social distancing floor and window signage  
  • Large bags and backpacks placed under the jewelry counter 
  • Touchable product samples removed from the front counter and jewelry display 
  • Limited contact/cashless POS systems implemented
  • Visitors will be allowed to touch items much like a grocery store
  • Two to three shoppers at one time, socially distanced
  • Stanchions on each side of the counter to protect store staff
  • Both front doors to remain open for fresh air 

Security officers or gallery ambassadors 

  • Assist with visitor capacity and ensure visitors wear masks at all times 
  • Required to handwash and implement sanitary practice


Office and Meeting Space Reconfiguration 

  • Spacing between workstations 
  • Temporary telecommuting plan
  • Limited access to communal spaces 
  • Videoconferencing or teleconferencing for meetings 
  • Consider canceling, adjusting, or postponing large work-related meetings or gatherings that can only occur in-person
  • If video conferencing not possible, staff meets with social distancing measures

Visitor Experience and Safety Guidelines 

  • New hours of operation 
  • Timed/ticketed entry 
  • Designated member and donor hours 
  • Small group tours by appointment
  • Reduced visitor capacity to ensure social distancing – 25 at one time, socially distanced
MCDWelcome Back
Share this post