(Three-month unpaid Fall internship beginning September 2019)

Under the guidance of MCD’s education staff, the Education and Public Programs Intern will assist in the preparation and implementation of MCD’s dynamic MAKE and MakeArt education programs both at the museum and at outreach venues across the Bay area. Interns will help plan, organize and lead educational tours and hands-on activities for visitors of all ages as well as assist in documentation and evaluation of programs. 

Qualified candidates will possess:

– Interest in art education, craft, and design
– Comfort with working with diverse audiences and ages
– Excellent verbal and written communication skills
– Ability to multi-task and handle routine office tasks
– Some weekend and evening shifts required

(Three to six-month unpaid Fall internship beginning September 2019)

Marketing and Communications Intern

Under the guidance of the Marketing and Communications Director and Assistant, the Marketing and Communications Intern will assist with the expansion of MCD’s online and social media presence. Interns will assist with the management of MCD’s content calendars and publishing to social media accounts. This includes management of MCD’s Google Adwords, which includes creating and scheduling ad campaigns and tracking analytics. The intern will also be expected to assist with the  posting of MCD programs, events and exhibitions to affiliate sites and platforms while assisting with updating sfmcd.org. Other duties include researching contacts for press, collaborations and outreach. Interns will also participate in neighborhood outreach and select museum events.

Qualifications:
– Passionate about the arts (especially contemporary craft and design) and nonprofits
– Pursuing or graduated with a degree in Journalism, Communications, Marketing or other relevant field
– Experience with digital marketing and social media/e-marketing platforms including Facebook, Instagram and Twitter (preferably beyond personal use), as well as creating ads on social media platforms
– Experience with WordPress, Mailchimp, Airtable, Buffer and html
– Proficient in Microsoft Office, Google Apps, Photoshop and Facebook Ads
– Excellent verbal and written communication skills (familiar with AP Style)
– Excellent eye for detail, project and time management skills and comfortable performing routine office tasks

Applicants should send a letter of interest and resume through Indeed. Interns must be willing to contribute a minimum of 8 to 10 hours of service per week.

(three-month unpaid Fall internship beginning September 2019)
Under the guidance of the museum’s education staff and working closely with the Associate Director, the Visitor Experience and Evaluation Intern will assist in the collection of visitor data through observation, creation of questionnaires and interviews of museum visitors and the community, preparing summaries of evaluation findings, and assisting with both in-house and offsite programs and events.

Qualified candidates will possess:
– Interest in museum studies, arts education, marketing or behavioral sciences
– Comfort in working and communicating with diverse audiences and ages
– Excellent verbal and written communication skills
– Ability to multi-task and handle routine office tasks
– Some weekends and evenings required

This is a three to four month, unpaid Fall internship beginning September 2019.

MCD is looking for a highly creative and motivated individual who can quickly understand the museum’s brand and produce creative graphics for both digital and print platforms. The Fall 2019 design intern will report to the Marketing and Communications Director and will work with our design team in the creation, repurposing and editing of creative elements. The intern is responsible for providing support in adapting assets for web, social use and print and will assist in the development in exhibition-related and program materials. This Fall, the design intern will have the opportunity to work on various design projects related to upcoming exhibitions, MCD’s annual Designing Change event and Style ’19, a two-day fundraiser and shopping event at the museum.

Qualified candidates will possess:
–Interest in working in the arts-related and design field
–Excellent knowledge of Adobe Creative Suite
–Self-starter and able to work in a fast-pace environment with tight deadlines
–Experience with WordPress and Squarespace is a plus
–Photography skills are a plus

HOW TO APPLY
Applicants must submit a letter of interest and resume on Indeed. Interns must be willing to contribute a minimum of 8 to 10 hours of service per week. Students who are able to receive school credit are encouraged to apply. 

The Operations Coordinator is responsible for ensuring the successful daily and long-term operations of the Museum of Craft and Design (MCD). This position coordinates maintenance, repair, utility operations, security, IT and building services for the museum’s galleries, offices, storage and outdoor parklet. In addition, the Operations Coordinator provides staffing and operational support for the successful production of an active public and private events calendar.

• Implements policies and best practices to ensure high standards of building maintenance, security and operations
• Oversees general daily activities including the opening and closing of the museum  
• Conducts daily inspections of the facility to ensure high standards of appearance, functionality and safety of space
  
• Supervises and ensures cost-effective vendor contracts associated with maintenance and operations including janitorial, fire protection, HVAC, security, communications, IT, parklet and garden maintenance, audio/visual, electrical and mechanical needs
  
• Assists in coordination of construction projects and service systems repair
  
• Creates and updates maintenance and operations manuals and inventories
• Ensures building and special event permits are submitted in a timely manner and are up to date
  
• Identifies and manages the implementation and maintenance of office technology projects and equipment; supervises cyber security protocols 
• Serves as safety officer for facility, ensuring ongoing safety measures for the protection of art objects, staff and public are in place
  
• Directs emergency preparedness program including upkeep of emergency and first aid training and supplies, illness and injury prevention and safety trainings.
  
• Manages the building’s key and alarm system for access control; serves as primary point person for building security alerts, ensuring proper response is undertaken, as well as proper security system operation is maintained
• Oversees scheduling, supervision and evaluation of contract and in-house security personnel; oversees daily scheduling of lunches and breaks for security staff
  
• Ensures the successful production of an active calendar of public and private events and meetings, providing set-up and break-down of events and event security staffing
• Assists Curatorial and Exhibition teams in rotations and installation of exhibitions including vinyl removal, patching and painting of walls, assembly and movement of mobile walls, pedestals and supports, and art installations as requested
• Oversees inventory and organization of the museum’s storage spaces 
• Develops and maintains department budget, providing expense, revenue and attendance reports as requested
• Other duties as assigned
  

• Bachelor’s degree or advanced certification in business, engineering, facility management or related field
• Minimum of 2 years full-time experience in the management of non-profit or commercial facilities
• Demonstrated organizational skills and ability to balance priorities and meet deadlines in a fast-paced setting
• Strong written, organizational, speaking and interpersonal skills a plus
• Proficient in the use of computers and software applications, including database management; ability to learn new applications quickly upon hire
• Possesses a positive attitude, initiative, sound judgment, excellent interpersonal skills and ability to work independently as well as in a team environment
• Willingness to work a flexible schedule which includes nights and weekends as needed
• Ability to respond quickly to urgent security, building service and utility needs

The physical requirements described are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; use hands to handle or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 25 lbs.

The Museum of Craft and Design is an equal opportunity employer committed to a diverse work environment. All applications must go through Indeed. Please include a resume and cover letter with your application. No phone calls please. Due to the anticipated number of applicants, only those candidates selected for further review will be contacted. The position will be open until filled. 

The Retail and Visitor Services Assistant assists with the coordination of the Museum of Craft and Design’s store staff and visitor services, ensuring MCD provides outstanding customer service for guests and customers. Under the direction of the Museum Store Manager, this position assists in the daily operations of the museum store, including staff scheduling, receiving and entering inventory, visual merchandising, reconciling daily sales and cash deposits, administrative tasks, and providing organization in the absence of the Store Manager.

Schedule: Wednesday through Saturday, occasional evening hours, must be available during the winter holidays. Candidates must have some flexibility in their schedule to be considered.

• Working closely with the Store Manager, demonstrates leadership and helps motivate staff to exceed expectations of customers and visitors, ensuring a warm, welcoming visitor experience is at the forefront of all interactions
• Works to ensure the accurate handling of admissions, event tickets, memberships, donations, exchanges, refunds and merchandise
• Monitors visitor activity to ensure safety, prevent theft, study what engages visitors and provide visitor feedback on visitor’s museum experience
• Under the supervision of the Store Manager, develops monthly schedules and ensures appropriate staffing levels based on Store Manager’s budget projections; serve as the designated point person for all schedule changes and communication
• Assists in the onboarding of Store Associates, assisting with the development and implementation of training programs and manuals that motivate and mentor employees
• Ensures sales are maximized through diligent restocking and communicating inventory opportunities to the Store Manager/Buyer.
• Receives inventory shipments in a timely fashion, works with Store Manager on pricing of inventory, accurately enters data into the museum’s database and tags inventory with assistance from Store Associates
• Consistently creates creative visual merchandising and keeps merchandise well stocked, neat, and organized on the sales floor and in the storage areas.
• Provides visitors accurate and clear information on merchandise, membership, exhibitions, programs and events at MCD, and features of the Dogpatch neighborhood
• Reconciles daily sales, creates and submits bank deposits, maintains change fund
• Assists Store Manager in planning book signings, pop-ups, trunk shows and other special store events
• Maintains online store and assists with fulfillment of online orders
• Assists Store Manager in scheduling, planning, and annual inventory
• Attends staff and departmental meetings as requested and participates in cross-departmental initiatives and trainings as required
• Other duties as assigned

• A passion for people, museums, art, craft, and design with demonstrated experience and interest in the arts. Previous gallery or museum experience and/or art practice experience preferred.
• Minimum three years strong retail experience preferably in a museum, art-oriented environment, high-end retail, bookstore or similar design focused environment
• Minimum AA degree and/or coursework in business or art practice/art history or equivalent combination of training and experience
• Proven leadership skills with an understanding of the importance of team building/development
• Exceptional selling skills; ability to share enthusiasm for merchandise and MCD.
• Stellar interpersonal communication skills; ability to communicate problems and insure constructive problem resolution, exhibit initiative, sound judgment, and a positive attitude.
• Ability to work independently, collaboratively, and in a team environment
• Experience and skill in processing sales transactions, working with a cash register and computer inventory system, and a basic understanding of retail inventory and accounting.
• Demonstrated ability for accurate work and attention to detail
• Knowledge of Altru database and Mac savviness a plus
• Demonstrated punctuality and dependability, commitment and ability to work a flexible schedule around events and absences of store employees

The physical requirements described are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; use hands to handle or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 40 lbs.

The Museum of Craft and Design is an equal opportunity employer committed to a diverse work environment. All applications must go through Indeed. Please include a resume and cover letter with your application. No phone calls please. Due to the anticipated number of applicants, only those candidates selected for further review will be contacted. The position will be open until filled. 

Assist visitors with purchasing admission and merchandise in the Museum Store. Restock, tag, and display products in the store/storeroom as instructed by store manager. Must be reliable, friendly, trustworthy, interested in contemporary craft and design, and participate in Museum events as needed. Prior retail experience preferred. Mac savvy, quick learner. We use the Altru POS system.

• Associates Degree in a related field and/or equivalent work experience
• Three to five years of relevant experience involving project management and operation and maintenance of non-profit or commercial facilities
• Demonstrated organizational skills and ability to balance priorities and meet deadlines in a fast-paced setting
• Possesses excellent written, organizational, speaking and interpersonal skills
• Highly proficient in the use of computers and software applications, including database management; ability to learn new applications quickly upon hire
• Demonstrated outgoing personality with excellent interpersonal skills
• Possesses a positive attitude, initiative, sound judgment, and ability to work independently as well as in a team environment
• Willingness to work a flexible schedule as needed including some nights and weekends
• Ability to respond quickly to urgent security, building service and utility needs

The physical requirements described are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; use hands to handle or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 25 lbs.

The Museum of Craft and Design is an equal opportunity employer committed to a diverse work environment. To apply, please visit indeedjobs.com/museum-of-craft-and-design/jobs. Interested candidates should include a resume and cover letter with your application. No phone calls please. Due to the anticipated number of applicant’s, only those candidates selected for further review will be contacted. The position will be open until filled.