(Three-month unpaid internship)

Under the guidance of MCD’s education staff, the Education and Public Programs Intern will assist in the preparation and implementation of MCD’s dynamic MAKE and MakeArt education programs both at the museum and at outreach venues across the Bay area. Interns will help develop, organize and lead hands-on activities for visitors of all ages as well as assist in documentation and evaluation of programs.

Qualified candidates will possess:
– Interest in art education, craft, and design
– Comfort with working with diverse audiences and ages
– Excellent verbal and written communication skills
– Ability to multi-task and handle routine office tasks

(Three to six-month unpaid internship)

Under the guidance of the Marketing and Communications Director, the Marketing and Communications Intern will assist with the growth of MCD’s online and social media presence. Interns will assist with management of MCD’s content calendars and publishing to social media accounts, management of MCD’s Google Adwords, which includes creating and scheduling ad campaigns and tracking analytics, posting of MCD programs, events and exhibitions to affiliate sites and platforms, and assisting with updating and minor editing of sfmcd.org

Qualified candidates will possess:
– Interest in contemporary art, especially craft and design
– Experience with social media/ e-marketing platforms including Facebook, Instagram and Twitter (preferably beyond personal use), as well as creating ads on social media platforms
– Experience with WordPress and html
-Proficient in Microsoft Office, Google Apps, Photoshop and/or Facebook Ads (advanced skills are a plus)
-Ability to multi-task and handle routine office tasks

HOW TO APPLY
Internships are available to university students or recent graduates. Our Summer internships are currently full and we’ll begin accepting applications for our Fall internships in July. Interns must be willing to contribute a minimum of 8 to 10 hours of service per week. Applicants should send a letter of interest and resume to careers@museumofcraftanddesign.org

Working closely with the Executive Director and Associate Director, the Administrative Assistant oversees all aspects of administrative coordination and logistics for the Museum of Craft and Design. The Administrative Assistant’s primary role is to support the Executive Director, Associate Director, and Business Director, performing a variety of routine to complex administrative, clerical and office duties.

• Oversees day-to-day administrative needs of the museum’s office; serves as point person for general office procedures and interoffice communications
• Assists in data-entry and development of record keeping protocol for various museum departments utilizing the museum’s database software (Altru)
• Ensures office and meeting spaces are prepared for the workday and upcoming meetings
• Assists with organizing meetings, notifying attendees and sending reminders on behalf of the Executive Director and Associate Director
• Prepares agendas, correspondence, reports, and other requested documents as required by the Executive Director, Associate Director, and Business Director, maintaining a high level of confidentiality
• Assists in preparation for Board and Committee meetings; gathers staff, board, and community partnership reports for the Associate and Executive Director, prepares room and refreshments and provides administrative support for Board and Committee members as needed
• Gathers minutes from Board of Directors meetings for signatures and maintains electronic and hard-copy archives
• Organizes and prepares meeting spaces for conference calls and telecommunications, including logistical arrangements for domestic, international, and Skype or Zoom calls
• Organizes travel arrangements including airline, car, and hotel reservations for staff, curators, artists as assigned
• Manages incoming and outgoing mail for the Museum and ensures mailing supplies are stocked
• Answers phones and manages incoming communications (email, phone, post) and directs to appropriate staff as needed; manages the email account for info@sfmcd
• Liaises with Business Director and Associate Director to ensure smooth processing of accounts payable/receivable, tax documents, payroll and staff leave
• Coordinates department expense reporting procedures; ensures invoices are reviewed and approved by Associate Director and delivered to the Business Director in a timely manner
  Implements and maintains effective management systems for the museum’s paper and electronic records, including accounting, insurance, contracts, etc.
• Manages administrative office budget; ensures accurate and timely reporting
• Deposits all checks and cash weekly or as needed, records deposits, manages petty cash
• In the absence of the Business Director, makes necessary payments as approved by senior staff
• Oversees and maintains the inventory of office supplies
• Maintains printer supplies, printer ink, etc. in coordination with Operations and Special Events Manager
• Oversees daily upkeep of staff kitchen, refrigerators, and maintains inventory of utensils and serving goods
• Oversees inventory and budget for snacks and beverages for designated meetings and ensures meeting spaces are set in advance
• Answers doorbell for packages and welcomes visitors for appointments

• BA/BS degree and 2 years’ high-level administrative experience, or an equivalent combination of training and experience; executive assistant experience required
• Excellent written and oral communication skills; possesses strong writing, detail editing and proofreading skills
• Highly proficient in the use of computers and software applications, including database management; the ability to learn new applications
• Demonstrated organizational skills and ability to balance priorities and meet deadlines promptly in a fast-paced office
• Possesses excellent interpersonal skills, initiative, sound judgment, positive attitude, and ability to work independently as well as in a team environment
• Ability to appropriately handle sensitive information and communications with staff, Board, and stakeholders with integrity and confidentiality

The physical requirements described are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; use hands to handle or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 25 lbs.

The Museum of Craft and Design is an equal opportunity employer committed to a diverse work environment. Candidates may apply utilizing the following this link through indeed.com. No phone calls, please. Due to the anticipated number of applicants, only those candidates selected for further review will be contacted. The position will be open until filled.

Under the supervision of the Education and Programs Manager, the Education Assistant assists with the administrative coordination and production of MCD’s educational efforts. In addition, the Education Assistant will serve as the primary point person for the recruitment and scheduling of the museum’s docent and volunteer program.

Primary Responsibilities

• Assists the Education and Programs Manager with the production, implementation, promotion and evaluation of MCD’s public programs and educational offerings
• Under the direction of the Education and Public Programs Manager, ensures the successful implementation of both on and off-site programming; serves as day-of coordinator for in-house signature programs
• Serves as primary contact for inquiries regarding program registration and event information via phone and email
• Promptly collects and accurately enters program attendance and registration data in MCD’s Altru database system, updating inconsistencies, missing or incorrect data
• Assists in tracking of expenses, expenditures and revenue for the education department
• Creates and regularly monitors education department’s supply inventory
• Packs and unpacks education kits/program supplies provided to MCD Educators, docents and volunteers
• Liaises with Education and Programs Manager and Business Director to submit honoraria and programs stipends requests, ensuring that payments are delivered in a timely manner
• Assists in preparation of education department reports for Board and Committee meetings as requested
• Collaborates with Education and Programs Manager and Marketing and PR team to develop content for web, print, email and social media marketing of programs and events, populating Altru event calendar, Facebook events and website.
• Coordinates communication of pre-event details and follow-up correspondence between MCD and program collaborators
• Partners with colleagues to provide data and content for sponsorship and grant efforts
• Assists in the development and adherence to best educational practices and departmental policies
• Assists with on-going program and visitor evaluation projects

Additional Responsibilities

• Under the supervision of the Education and Programs Manager, assists in the successful development, recruitment, training and evaluation of MCD’s docent program,  ensuring positive, interactive student and visitor experiences in the galleries
• Recruits and coordinates docents and volunteers for the museum in support of programs and initiatives at the museum and in collaboration with relevant departments
• Actively posts and promotes volunteer opportunities with relevant websites, services, and educational institutions
• Ensures programs requiring volunteers are adequately staffed, provides relevant and detailed information to staff and volunteers in advance of events
• Serves as primary contact for student and student group visits to the museum, responding promptly to inquiries and securing docents to lead tours of the museum
• Organizes and facilitates quarterly volunteer onboarding/appreciation events
• Additional duties as required
  

• Bachelor’s degree in Art, Art History, Art Education, Museum Studies or related field and 1-3 years experience with non-profit arts education programs, or an equivalent combination of training and experience
• Knowledge of object-based learning, inquiry-based learning and K-12 curriculum standards a plus
• Demonstrated organizational skills and ability to balance priorities and meet deadlines in a fast-paced office
• Possesses excellent written, organizational, speaking and interpersonal skills
• Highly proficient in the use of computers and software applications, including database management; the ability to learn new applications
• Demonstrated outgoing personality with excellent interpersonal skills
• Possesses positive attitude, initiative, sound judgment, and ability to work independently as well as in team environment

The physical requirements described are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; use hands to handle or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 25 lbs.

The Museum of Craft and Design is an equal opportunity employer committed to a diverse work environment. Candidates may apply utilizing this following link. No phone calls, please. Due to the anticipated number of applicants, only those candidates selected for further review will be contacted. The position will be open until filled.

Under the direction of the Operations and Special Events Manager, Gallery Ambassadors ensure the security and safety of artwork on display at the Museum of Craft and Design and welcomes visitors into the galleries.

Primary Responsibilities

• Proactively monitors and circulates throughout the galleries for the safety and security of artwork and visitors
• Actively safeguards art against damage, theft, and vandalism by maintaining a mindful and attentive presence in the galleries
• Provides visitors with a positive museum experience; answering questions about exhibitions, the museum, events, and membership opportunities while diplomatically upholding museum policies
• Ensures patron safety by administering emergency procedures when necessary; assists with emergency response situations according to museum policies
  
• Promptly reports all suspicious conditions or persons; provides descriptions of potential violators of museum policies, accident reports, and hazardous conditions
• Ensures Opening and Closing procedures checklists are completed daily including inspection of art and facilities and the monitoring of gallery electronics/ interactive materials; promptly reports concerns to supervisor

Additional Responsibilities

• Assists with crowd management during large events and tours; available for special off-site events as needed
• Assists with gallery and visitor evaluations as requested; attends staff trainings and curator walk-throughs to be knowledgeable about current and upcoming exhibitions
• Attends security and emergency procedure trainings as necessary
• Act as back-up store staff while store staff is on break
• Other duties as assigned

Required Skills and Knowledge

• Possesses excellent interpersonal skills, initiative, sound judgment, positive attitude, and ability to work independently as well as in team environment
• Willingness to learn museum policies and calmly respond to emergency procedures
• Ability to proactively interact with visitors and provide guidance on museum policies and guidelines
• Maintains professional and business-like demeanor and appearance
• Ability to work within defined post and stand for long periods of time
• Ability to work a flexible schedule around event times that change
• Experience in customer/visitor service experience; prior experience in a museum environment or security role preferred
• Knowledge of Altru a plus

The physical requirements described are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; use hands to handle or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 25 lbs.

The Museum of Craft and Design is an equal opportunity employer committed to a diverse work environment. Please submit a resume and cover letter to this link on indeed.com. No phone calls, please. Due to the anticipated number of applicants, only those candidates selected for further review will be contacted. The position will be open until filled.

Assist visitors with purchasing admission and merchandise in the Museum Store. Restock, tag, and display products in the store/storeroom as instructed by store manager. Must be reliable, friendly, trustworthy, interested in contemporary craft and design, and participate in Museum events as needed. Prior retail experience preferred. Mac savvy, quick learner. We use the Altru POS system.

The physical requirements described are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; use hands to handle or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 25 lbs.

• Excellent customer service skills
• Strong interpersonal skills
• Experience with POS system
• Knowledge of retail procedures and operations

The Museum of Craft and Design is an equal opportunity employer committed to a diverse work environment. Please send resume and cover letter to careers@sfmcd.org, or mail to 2569 Third St, San Francisco, CA 94107. No phone calls please. Due to the anticipated number of applicants, only those candidates selected for further review will be contacted. The position will be open until filled.