Full-time, non-exempt; Monday – Friday schedule, some nights and weekends required. Currently in-person/remote work hybrid. Weekly days subject to shift post-COVID restrictions. 

Under the supervision of the Education Director, the Education Coordinator assists with the administrative coordination and creative production of MCD’s educational efforts, including MCD@Home, MCD Mobile MakeArt, and MCD Virtual Events. In addition, the Education Coordinator will serve as the primary point person for the recruitment and scheduling of the Museum’s docent and volunteer program.

• Assists the Education Director with the production, implementation, promotion, and evaluation of MCD’s public programs, private events, and educational offerings
• Under the direction of the Education Director, ensures the successful implementation of virtual and  on and off-site programming; serves as day-of coordinator for in-house signature programs
• Creates creative hands-on project prototypes and authors instructional materials for all ages, including written, visual, and video formats
• Serves as the primary contact for inquiries regarding program registration, tours, and event information via phone and email
• Promptly collects and accurately enters program attendance and registration data in MCD’s Altru database system, updating inconsistencies, missing, or incorrect data
• Assists in tracking of expenses, expenditures, and revenue for the education department
• Liaises with Education Director and Business Director to submit honoraria and programs stipends requests, ensuring that payments are delivered in a timely manner
• Creates and regularly monitors education department’s supply inventory, including detailed management of supply storage and organization
• Packs and unpacks education kits/program supplies provided to MCD Educators, docents, and volunteers
• Coordinates Mobile MakeArt Kit assembly, documentation, and distribution
• Assists in Mobile MakeArt research, outreach, and implementation with local schools, libraries, and community centers
•  Assists in the preparation of education department reports for Board and Committee meetings as requested
• Collaborates with Education Director and Marketing and PR team to develop content for web, print, email, and social media marketing of programs and events, populating Altru event calendar, Facebook events, and website
• Coordinates communication of pre-event details and follow-up correspondence between MCD and program collaborators, as needed
• Partners with colleagues to provide data and content for sponsorship and grant efforts
• Assists in the development and adherence to best educational practices and departmental policies
• Assists with on-going program and visitor evaluation projects

With the understanding that COVID-19 restrictions will alter the in-person events, tours, and programs landscape: 

• Authors monthly volunteer newsletter via MailChimp
• Organizes and facilitates quarterly volunteer onboarding/appreciation events (as is possible)
• Actively posts and promotes volunteer opportunities with relevant websites, services, and educational institutions
• Ensures programs requiring volunteers are adequately staffed, provides relevant and detailed information to staff and volunteers in advance of events
• Under the supervision of the Education Director, assists in the successful development, recruitment, training, and evaluation of MCD’s docent program, both in-gallery and within the virtual space, to ensure positive, interactive student and visitor experiences
• Recruits and coordinates docents and volunteers for the museum in support of programs and initiatives at the museum, online, and in collaboration with relevant departments
• Serves as the primary contact for student and student group visits to the museum, responding promptly to inquiries and scheduling oneself or docents to lead tours (virtual or otherwise) of the museum
• Additional duties as required

• Bachelor’s degree in Art, Art History, Art Education, Museum Studies or related field and 1-3 years experience with non-profit arts education programs, or an equivalent combination of training and experience
• Creative eye, artistic confidence, acute attention to detail
• Ability to successfully work independently, remotely, and in team environments
• Demonstrated organizational skills and ability to balance multiple priorities and meet deadlines in a fast-paced office
• Possesses excellent written, speaking, and interpersonal communication skills
• Highly proficient in the use of computers and software applications, including database management via the Google Drive suite and with Excel/Sheets in particular
• The ability to use and learn new applications and platforms for the socially distanced, digital age, including Zoom, Google Meet, and Eventbrite
• Demonstrated outgoing personality with excellent collaborative skills
• Possesses a positive attitude, initiative, sound judgment, and strong decision-making skills
• Knowledge of design thinking, object-based learning, inquiry-based learning, and K-12 curriculum standards a plus
• Valid California driver’s license

The physical requirements described are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; bending, reaching, pushing, pulling, climbing a step ladder, and maintain a professional and business-like demeanor and appearance as well as reach with hands and arms. The employee must occasionally lift and/or move up to 25 lbs.

The Museum of Craft and Design is an equal opportunity employer committed to a diverse work environment. Under the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

To apply, please visit indeedjobs.com/museum-of-craft-and-design/jobs. Interested candidates should include a resume and cover letter with their application. No phone calls, please. Due to the anticipated number of applicants, only those candidates selected for further review will be contacted. The position will be open until filled.

COVID-19 considerations:

To keep our visitors and staff as safe as possible we have installed clear plastic barriers at the point of sale, instituted timed ticketing, social distancing, and provided hand sanitizer, face masks, and gloves, among other measures.

Gallery Ambassadors fulfill two important public-facing roles at the Museum of Craft and Design by creating an environment that is safe, welcoming, and accessible to all guests and by safeguarding art in our galleries from damage and theft.

• Monitors museum entrances and public spaces, ensuring visitors are abiding by museum guidelines for entry and safety guidelines
• Proactively monitors and circulates throughout the galleries for the safety and security of artwork and visitors
• Actively safeguards art against damage, theft, and vandalism by maintaining a mindful and attentive presence in the galleries
• Provides visitors with a positive museum experience; answering questions about exhibitions, the museum, events, and membership opportunities while diplomatically upholding museum policies
• Ensures patron safety by administering emergency procedures when necessary; assists with emergency response situations according to museum policies
• Promptly reports all suspicious conditions or persons; provides descriptions of potential violators of museum policies, accident reports, and hazardous conditions
• Ensures Opening and Closing procedures checklists are completed daily including inspection of art and facilities and the monitoring of gallery electronics/ interactive materials; promptly reports concerns to supervisor

• Assists with crowd management as needed; available for special off-site events as needed
• Assists with gallery and visitor evaluations as requested
• Attends security and emergency procedure trainings as necessary
• Act as back-up store staff while store staff is on break
• Assists with the set-up and breakdown of equipment for events
• Other duties as assigned

• Possesses excellent interpersonal skills, initiative, sound judgment, positive attitude, and the ability to work independently as well as in a team environment
• Willingness to learn museum policies and calmly respond to emergency procedures
• Maintains professional and business-like demeanor and appearance
• Remains alert, vigilant, and engaged at all times regardless of work volume fluctuations
• Ability to work within defined post and stand for long periods of time
• Ability to lift up to 25 pounds
• Prior experience in a museum environment or security role preferred

MCD is now seeking candidates for the following shifts:

Weekday Shift
Wednesday – Friday, 10 am – 6 pm

Weekend Shift
Saturdays, 10 am – 6 pm
Sundays, Noon- 5 pm

Additional hours may be required as needed.

The physical requirements described are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; bending, reaching, pushing, pulling, climbing a step ladder, and maintain a professional and business-like demeanor and appearance as well as reach with hands and arms. The employee must occasionally lift and/or move up to 25 lbs.

The Museum of Craft and Design is an equal opportunity employer committed to a diverse work environment. Under the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

To apply, please visit indeedjobs.com/museum-of-craft-and-design/jobs. Interested candidates should include a resume and cover letter with your application. No phone calls please. Due to the anticipated number of applicant’s, only those candidates selected for further review will be contacted. The position will be open until filled.

Assist visitors with purchasing admission and merchandise in the Museum Store. Restock, tag, and display products in the store/storeroom as instructed by store manager. Must be reliable, friendly, trustworthy, interested in contemporary craft and design, and participate in Museum events as needed. Prior retail experience preferred. Mac savvy, quick learner. We use the Altru POS system.

• Associates Degree in a related field and/or equivalent work experience
• Three to five years of relevant experience involving project management and operation and maintenance of non-profit or commercial facilities
• Demonstrated organizational skills and ability to balance priorities and meet deadlines in a fast-paced setting
• Possesses excellent written, organizational, speaking and interpersonal skills
• Highly proficient in the use of computers and software applications, including database management; ability to learn new applications quickly upon hire
• Demonstrated outgoing personality with excellent interpersonal skills
• Possesses a positive attitude, initiative, sound judgment, and ability to work independently as well as in a team environment
• Willingness to work a flexible schedule as needed including some nights and weekends
• Ability to respond quickly to urgent security, building service and utility needs

The physical requirements described are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; bending, reaching, pushing, pulling, climbing a step ladder, and maintain professional and business-like demeanor and appearance as well as reach with hands and arms. The employee must occasionally lift and/or move up to 40 lbs.

The Museum of Craft and Design is an equal opportunity employer committed to a diverse work environment. To apply, please visit indeedjobs.com/museum-of-craft-and-design/jobs. Interested candidates should include a resume and cover letter with your application. No phone calls please. Due to the anticipated number of applicant’s, only those candidates selected for further review will be contacted. The position will be open until filled.